Practical perspectives that help spas and aesthetic clinics connect their data, teams and customer experience.
Good spa management software brings consultations, appointments, customer records, treatment packages, payments and aftercare into one system. This guide helps you choose the right one and roll it out without disrupting your daily operations.
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A licensed aesthetic or dermatology clinic should not choose software the way a spa does. 2026 brings an electronic medical record deadline, mandatory e-prescriptions and a new personal data law. Here are 12 criteria to get the choice right first time.
Read articleUnder Circular 13/2025/TT-BYT, aesthetic and dermatology clinics licensed to provide medical examination and treatment must complete the implementation of electronic medical records by December 31, 2026. This article summarizes which facilities are in scope, what to prepare, and how Qub-X is building its EMR feature.
Read articleWhen consultation notes live in chat, treatment history in a notebook and payments in a spreadsheet, a spa loses more than search time. What should a customer record hold, and how do you bring it all into one place?
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A licensed aesthetic or dermatology clinic should not choose software the way a spa does. 2026 brings an electronic medical record deadline, mandatory e-prescriptions and a new personal data law. Here are 12 criteria to get the choice right first time.
Under Circular 13/2025/TT-BYT, aesthetic and dermatology clinics licensed to provide medical examination and treatment must complete the implementation of electronic medical records by December 31, 2026. This article summarizes which facilities are in scope, what to prepare, and how Qub-X is building its EMR feature.
When consultation notes live in chat, treatment history in a notebook and payments in a spreadsheet, a spa loses more than search time. What should a customer record hold, and how do you bring it all into one place?
Having enough staff yet always feeling short-handed is usually a sign of a fragmented process. Here are 7 standard steps from intake to follow-up visit, with a responsibilities table and a checklist for each step.
By the time the numbers reach the spa owner, the new month has already begun. Here are daily, weekly and monthly revenue report templates, and how to have the figures ready on their own instead of compiling them by hand at month-end.
From 1 January 2026, customers' health information, treatment photos and phone numbers are protected by the Law on Personal Data Protection. How should clinics obtain consent, are they exempt, how large are the fines, and what should they do first?
Seven lean KPIs with clear formulas that help spa owners spot problems within the week instead of at month-end, from message response speed to customer return rate.
A customer asks on Facebook, follows up on Zalo, then confirms the appointment on yet another channel. A multichannel inbox brings it all into one place, gives every conversation an owner and lets you measure response times.
