The problem
When the record is on paper, on phones and in Zalo, nobody knows which version is right.
Doctors write in a book, technicians shoot photos on their own phones, consent forms sit in a cabinet. When a customer returns or complains, the clinic spends half a day piecing the treatment history together.
- Before / after photos live on staff phones
- Consent forms are hard to find when needed
- When staff leave, part of the history leaves too







