Management software for spas, aesthetic and dermatology clinics
Qub-X CRM runs customers, messages, bookings, stock and reports on one system built for aesthetic clinics. New staff learn it in a single shift.
Running at an aesthetic clinic chain: 3 branches, ~500 staff, 3,500+ bookings a month
CRM|Customer relationship management. History, sessions left and notes on one customer record.
The familiar problem
How many apps is your clinic running on?
One tool per job, one place per tool. And every hand-off is a place for things to slip.
- EMR
Records live on paper, on phones and in Zalo.
When a customer returns or complains, the clinic spends half a day piecing the treatment history together.
How Qub-X EMR fixes it - Analytics
By the time the numbers reach the owner, the new month has started.
Compiling several branches takes 2–3 days, and every hand-off is a chance for error.
How Qub-X Analytics fixes it - Omnichannel
A customer messages on Zalo at 9; someone sees it at 9:30.
Messages sit on each staff member's phone, one app per channel, and the customer leaves before anyone replies.
How Qub-X Omnichannel fixes it - CRM
A customer returns after three months and new staff know nothing about them.
History in a notebook, photos on a former employee's phone, sessions left in a spreadsheet.
How Qub-X CRM fixes it - HRM
Month end means reconciling timesheets again.
Hours written by hand get missed, and every branch records them differently.
How Qub-X HRM fixes it - Inventory
You find out you are out of stock with the customer already on the bed.
One spreadsheet per branch, and the gap only shows at stock-take.
How Qub-X Inventory fixes it
Six systems, one dataset
Each part does the job of a separate tool. Together, nobody types anything twice.
Qub-X runs all six jobs above on one system and one customer record. Each system replaces a tool you use today.
- EMR – Medical recordsNewReplaces: Paper files, photos on phones
- Analytics – ReportsTrack every staff member and all inventory
- Omnichannel – ChatReplaces: Zalo and Messenger on personal phones
- CRM – Customer relationship managementReplaces: A stand-alone spa management app
- HRM – TimekeepingReplaces: Paper timesheets, spreadsheets
- Inventory – StockReplaces: A separate sales and stock app
Enter it once, it runs through the clinic
- Customer messages
- Booked inside the chat
- Payment
- Stock deducted per service
- Commission on the order
- Reports update at once
One customer journey
From the first message to the next visit, Qub-X covers all six steps.
Every step has a familiar bottleneck. Qub-X clears it on one customer record.
With Qub-X · Omni-channel chat
Every channel in one inbox, tied to the customer record.
- Zalo, Messenger, WhatsApp… whichever channels you already use
- Auto-tagged messages, reply templates
- Book and create orders inside the chat
Running for real
An aesthetic clinic chain runs its three branches on Qub-X every day.
- staff working on Qub-X
- ~500
- staff working on Qub-X
- branches on one system
- 3
- branches on one system
- messaging channels in one inbox
- 9
- messaging channels in one inbox
- bookings a month
- 3,500+
- bookings a month
Three branches on one system: each branch's revenue, bookings and stock on the same screen.
4,400+ payments a monthWhen a customer arrives, the front desk opens the right record: booking, remaining sessions and notes are already there.
Allergies, treatment plans and the doctor's notes sit in one record, so consultants never ask the customer twice.
Aesthetic clinics in Vietnam need electronic medical records by 31/12/2026.
Circular 13/2025/TT-BYT sets the deadline for every medical facility other than hospitals. Qub-X EMR, just launched, is built around those requirements for clinics.
- Who must comply: Licensed aesthetic and dermatology clinics. Spas without a medical licence are not yet required to.
- Already in Qub-X CRM: Medical history per visit, before / after photos, prescriptions, consent forms signed on a tablet.
- Qub-X EMR (new): 15/BV1 records, ICD-10 diagnoses, electronic confirmation, access log. Coming soon: national e-prescription.
76daysleft until the 31/12/2026 deadline
Under Circular 13/2025/TT-BYT of the Ministry of Health
Diagnosis: mixed melasma. Energy lowered 10%.
Skin responded well, follow-up in 2 weeks.
Prescribed barrier-repair cream and SPF50.
WITH YOU FROM DAY ONE
A 14-day trial.Team Qub-X is with you throughout.
Keep working the old way in parallel, with no interruption. The Qub-X team handles data migration, account setup and staff training until the whole clinic is comfortable.
- We move your old dataCustomer records, packages and balances from your old software or Excel, checked before you go live.
- Direct support, right personZalo OA or Messenger, Mon – Sat, 9:00 – 18:00. After hours, messages are handled first thing next shift.Zalo OAMessenger
- Staff learn only their partFront desk, consultants, therapists, cashiers, managers, trained on their own screen.
- Run in parallel, no interruptionKeep your old way for the 14 days; data and settings carry over unchanged to a paid plan.
- Within 24 hoursWe get back to you within 24 hoursWe ask about your size and how you run today.1:1 consultno time limit
- Day 1A plan for your sizeClear pricing before the trial starts.1 planpay for what you use
- Day 1 – 2Your 14-day trial accountSet up for your clinic, existing customers imported.14 daysevery feature
- Day 2 – 14The team stays with you all 14 daysRole-by-role training, switch over when ready.Mon – Sat9:00 – 18:00, no call center
Safe to use every day
- Permissions by role and branchEach role sees only the data it is allowed to see.
- Activity logEvery change to records, orders and bookings is logged with who and when.
- Desktop, tablet, phoneFront desk at the counter, therapists in the room, the owner on the phone.
- Vietnamese, English, KoreanEach user picks a language, the shared data stays the same.
Operations know-how
Latest articles
- Clinic operations
Why Beauty Salon Management Software From Qub-X Matters
Messages in several apps, appointments in a notebook and client history on staff phones make it hard for spas and beauty salons to follow each client. This is the role of one central management platform.
Oct 16, 20265 min readRead - Security & compliance
EMR Software That Meets Vietnam Ministry of Health Standards
The 31 December 2026 deadline is close for every licensed clinic. This guide helps aesthetic and dermatology clinics understand what the Ministry of Health requires and choose software that gets them there in time.
Oct 13, 20266 min readRead - Customer care
Spa customer retention: 8 ways to bring clients back a second time
New clients take effort to find; returning clients are what build lasting revenue. Here is how to measure your return rate, a 30-day aftercare schedule and 8 things your spa should start doing now.
Oct 13, 202612 min readRead
FREQUENTLY ASKED QUESTIONS
Common questions before booking a demo.
Answers to common questions about rollout, multi-branch operations, data access, and pricing.
Still have questions?
Talk directly with the Qub-X team about your clinic's operating model.
Book a demo01What is Qub-X?
Qub-X is management software for spas, aesthetic clinics and dermatology clinics in Vietnam, a product of Coauths, built in Ho Chi Minh City. One shared customer record connects scheduling, orders and payments, an omni-channel inbox (Zalo, Messenger, Instagram, WhatsApp, KakaoTalk and more), inventory, staff timekeeping and reports, for single clinics and multi-branch chains alike.
02Can Qub-X replace or connect with the tools our clinic already uses?
Yes. Qub-X can replace disconnected parts such as scheduling, customer records, POS, inboxes and reporting. For tools you need to keep, the team can review what should be integrated and what should be rolled out in phases.
03Can multiple branches operate on one system?
Yes. Qub-X supports multi-branch operations, so owners can see the full picture while each team member works within the right branch and role scope.
04How is data access managed between roles and branches?
Access can be controlled by role, branch and job scope. Front desk, consultants, doctors and managers can each see the data they need without exposing unnecessary information.
05How long does implementation and team training take?
Timing depends on branch count, data migration and current workflows. The demo helps define a practical rollout scope and training plan.
06How is Qub-X pricing calculated?
Pricing depends on the selected package, integration needs, implementation support and operational scale. You can start with a trial to evaluate fit first.
07Which languages does the software support?
Vietnamese, English and Korean. Each user picks their own display language; the clinic's shared data never changes.
BOOK A DEMO
See how Qub-X fits the way your clinic works.
Share how your clinic operates. The Qub-X team will prepare a demo focused on your workflow and needs.
Your demo can focus on