Aesthetic clinic management software
QUALITY UNIFICATION BUSINESS EXPERIENCECustomers cared forStaff freed upOwners in control
Every part of the clinic in one place, from first message to follow-up.
Running at an aesthetic clinic chain: 3 branches, ~500 staff, 3,500+ bookings a month
CRM|Customer relationship management. History, sessions left and notes on one customer record.
The usual bottlenecks
Every clinic has run into these
- 01EMR
Records on paper, phones and Zalo
How Qub-X fixes it
One record holds the whole treatment history, per Circular 13/2025
- 02AI Marketing
Clinics nearby change prices and run offers, you hear last
How Qub-X fixes it
AI tracks market prices and prepares posts
- 03Omni-channel
A Zalo message waits 30 minutes to be seen
How Qub-X fixes it
Every chat channel in one inbox
- 04CRM
A customer returns and new staff know nothing about them
How Qub-X fixes it
One record is all it takes to consult
- 05HRM
Month end means reconciling timesheets again
How Qub-X fixes it
Clock in by phone, the timesheet counts itself
- 06Inventory
Out of stock with the customer already on the bed
How Qub-X fixes it
Stock deducted per visit, flagged before it runs out
Six systems, one customer record
How many apps is your clinic running on? Qub-X brings them into one system
Each system replaces a tool you use today, all on one customer record, so nothing is typed twice.
- EMR – Medical recordsNewReplaces: Paper files, photos on phones
- AI Marketing – Marketing assistantNewReplaces: Asking around for market prices, writing every post yourself
- Omni-channel – ChatReplaces: Zalo and Messenger on personal phones
- CRM – Customer relationship managementReplaces: A stand-alone app that shares no data
- HRM – TimekeepingReplaces: Paper timesheets, spreadsheets
- Inventory – StockReplaces: A separate sales and stock app
Enter it once, the whole clinic sees it
Message on Messenger
“Can I book Laser Toning this afternoon?”
Customer record
- Omni-channelMessage attached to Hannah's record
- CRMBooked for 2:00 PM today, 3 sessions left
- EMRThe doctor sees the Lidocaine allergy first
- InventorySupplies deducted for Laser Toning
- CRM · ReportsToday's revenue updates at once
- AI MarketingThe “afraid of pain” concern feeds the weekly ad ideas
One customer journey
From the first message to the next visit, Qub-X covers all six steps
Every step has a bottleneck, Qub-X clears it on one customer record.
Bottleneck: Price enquiries scattered across channels, customers wait
With Qub-X · Omni-channel chat
Every channel in one inbox
- Zalo, Messenger, WhatsApp…
- Auto-tags, reply templates
- Book inside the chat
Bottleneck: Changes by text, rooms double-booked or empty
With Qub-X · Scheduling
One calendar for the whole clinic
- Rooms, beds and staff on one calendar
- Book right beside the message
- Automatic reminders
Bottleneck: Customer details in several places, slow to find
With Qub-X · Customer records
One record is all it takes
- Allergies shown on open
- Sessions left, history, notes
- Create the order from the record
Bottleneck: Supplies not tracked per visit, short mid-session
With Qub-X · Inventory
Stock deducts itself, warns early
- Usage norms per service
- Low-stock alerts
- Transfers the receiver confirms
Bottleneck: Payments, packages, sessions in different places
With Qub-X · Orders & payments
Buy a package and use it in one order
- Sessions deduct themselves
- Partial payments, balance reminders
- Several payment methods
Bottleneck: Aftercare and reminders rely on memory
With Qub-X · Follow-up service
Every visit gets its own check-ins
- Next day, 1 week, follow-up
- A check-in list every day
- A separate complaint ticket
Running for real
An aesthetic clinic chain runs its three branches on Qub-X every day
- staff working on Qub-X
- branches on one system
- messaging channels in one inbox
- bookings a month
Chain management
payments a month
Revenue, bookings and stock for all three branches on one screen.
3 branches, ~500 staff
At the front desk
arrivals a month
The front desk opens one record: booking, sessions left and notes.
In consultations
service orders a month
Allergies, treatments and doctor's notes in one record, nobody asks twice.
Aesthetic clinics in Vietnam need electronic medical records by 31/12/2026
Circular 13/2025/TT-BYT covers every clinic outside hospitals. Qub-X EMR, just launched, meets those requirements.
- Who must comply: Licensed aesthetic and dermatology clinics. Unlicensed spas, not yet.
- Already in Qub-X CRM: History per visit, before / after photos, prescriptions, consent signed on screen.
- Qub-X EMR (new): 15/BV1 records, ICD-10, e-confirmation, access log. Coming soon: national e-prescription link.
58daysleft until the 31/12/2026 deadline
Under Circular 13/2025/TT-BYT of the Ministry of Health
Diagnosis: mixed melasma. Energy lowered 10%.
Skin responded well, follow-up in 2 weeks.
Prescribed barrier-repair cream and SPF50.
WITH YOU FROM DAY ONE
A 14-day trialTeam Qub-X is with you throughout
Keep the old way running alongside. The Qub-X team moves your data, sets you up and trains staff until the whole clinic is comfortable.
Book a demo to start your 14-day trial- Within 24 hoursWe get back to you within 24 hoursYour size and how you run today.1:1 consultno time limit
- Day 1A plan for your sizeClear pricing before the trial.1 planpay for what you use
- Day 1 – 2Your 14-day trial accountSet up for your clinic, old data imported.14 daysevery feature
- Day 2 – 14The team stays with you all 14 daysRole-by-role training, switch when ready.Mon – Sat9:00 – 18:00, no call center
Support during and after the 14 days
- We move your old dataRecords, packages and balances from old software or Excel, checked before go-live.
- Direct support, right personZalo OA, Messenger, Mon – Sat, 9:00 – 18:00.Zalo OAMessenger
- Staff learn only their partEach role learns on its own screen.
- Run in parallel, no interruptionKeep your old way for 14 days, data carries over to a paid plan.
Safe to use every day
- Permissions by role and branchEach person sees only what they are allowed to.
- Activity logWho changed what, and when.
- Desktop, tablet, phoneAt the desk, in the room or on the phone.
- Vietnamese, English, KoreanOne language each, the same shared data.
Operations know-how
Latest articles
- Clinic operations
Aesthetic Clinic Management Software: Turning Client Data Into a Competitive Edge
Client data scattered across chat apps, Excel files and separate systems rarely becomes an advantage. Here is how aesthetic clinic management software helps a clinic organise and use its client data on one platform.
Oct 30, 20265 min readRead - Clinic operations
Clinic Customer Management Software: How to Choose the Right One
Messages in personal Zalo accounts, bookings in a notebook and records in a different Excel file at each branch make a clinic lose track of clients. This guide helps you choose clinic customer management software, with the 8 core features it needs.
Oct 23, 20265 min readRead - Clinic operations
Clinic Management System: 6 Features You Need
When consultations, appointments and treatment packages sit in different tools, a clinic loses control of its operations. These are the 6 features to check before choosing a clinic management system.
Oct 20, 20265 min readRead
FREQUENTLY ASKED QUESTIONS
Common questions before booking a demo
Answers to common questions about rollout, multi-branch operations, data access, and pricing.
Still have questions?
Talk directly with the Qub-X team about your clinic's operating model.
Qub-X
Online
What is Qub-X?See the answer
Qub-XQub-X is management software for aesthetic and dermatology clinics in Vietnam, and it works for spas too, a product of Coauths, built in Ho Chi Minh City. One shared customer record connects scheduling, orders and payments, an omni-channel inbox (Zalo, Messenger, Instagram, WhatsApp, KakaoTalk and more), inventory, staff timekeeping and reports, for single clinics and multi-branch chains alike.
Can Qub-X replace or connect with the tools our clinic already uses?See the answer
Qub-XYes. Qub-X can replace disconnected parts such as scheduling, customer records, POS, inboxes and reporting. For tools you need to keep, the team can review what should be integrated and what should be rolled out in phases.
Can multiple branches operate on one system?See the answer
Qub-XYes. Qub-X supports multi-branch operations, so owners can see the full picture while each team member works within the right branch and role scope.
How is Qub-X pricing calculated?See the answer
Qub-XPricing depends on the selected package, integration needs, implementation support and operational scale. You can start with a trial to evaluate fit first.
BOOK A DEMO
See how Qub-X fits the way your clinic works
Tell the Qub-X team how your clinic runs, and the demo follows your workflow.
- A 30-minute demo based on a real clinic scenario
- Focus on the features you care about
- No commitment required after the demo